Real-Time Sales Data Capture
Transaction-level POS data capture the instant a sale closes — the foundation for faster billing and sharper forecasting.
Real-Time POS Data Capture
See every concession sale the moment it happens.
StoreSense sits non-intrusively between a concessionaire's POS terminal and its printer, capturing each sale the instant it's rung up — so accurate POS data reaches your commercial team without a single manual report or month-end reconciliation.
Enabled by a device. Powered by advanced analytics — once the data flows on its own, the billing, the reporting and the revenue questions start answering themselves.
Sales captured today
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Transactions today
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Outlets live
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Incoming transactions
What StoreSense is
StoreSense is a real-time POS data analytics and revenue maximization platform built for airport non-aero revenue management — and equally at home across rail stations, malls and branded retail.
It turns raw point-of-sale transactions into a single, trusted source of truth: accurate concessionaire billing, retail business intelligence your whole team can act on, and the visibility to grow ancillary revenue one terminal at a time.
The device
How it works
One device closes the gap between the till and your books.
The hard part of airport retail was never the analysis — it was getting clean, complete sales data in the first place. StoreSense solves that at the source, then everything downstream follows on.
1
Capture at the source
A compact IoT device sits quietly between each concessionaire's POS terminal and its printer, lifting transaction-level data automatically — with no change to how retailers ring up a sale.
2
…which bills without the back-and-forth
That same verified stream feeds your contract rules, so concession income is computed and invoiced on schedule each month — no spreadsheets between teams, no waiting on tenant declarations.
3
…so you act on what you see
And the very same data becomes category, brand, terminal and per-passenger dashboards — so the commercial team spots what's working, and what isn't, the same day it happens.
Capabilities
A complete retail business intelligence solution, on one platform.
Built for the realities of multi-tenant retail — many POS systems, revenue-share contracts and stakeholders who each need a different view of the same numbers.
POS Data Analytics & Retail BI
One lens across retail, duty-free, F&B, real estate and car parks — dashboards, reports and models for every role.
Contract Management & Automated Billing
A single contract repository drives rule-based income computation and dispatches concessionaire invoices automatically.
Retail Digital Campaigns — Up-Sell & Cross-Sell
Consent-based, micro-segmented promotions with coupon generation, redemption and settlement built in.
Digital Receipts Service
Contactless, multi-channel e-receipts that cut paper and thermal waste — and open a direct line to the shopper.
Competition Benchmarking
Compare sales per passenger, revenue per sqm and duty-free pricing against best-in-class peer airports.
Store Traffic Profiling
Understand who visits each store, for what and when — turning footfall into concession-mix decisions.
Vendor-agnostic by design
Works with the POS systems your retailers already run — no rip-and-replace, no forcing tenants onto one platform.
Talk to us →
The device
Quietly engineered for live environments.
Small enough to disappear behind the counter, resilient enough to never lose a transaction — even when the network does.
- Anti-tamper & movement sensor with alerts
- Built-in battery backup
- Offline SD storage if connectivity drops
- Remote firmware upgrades
- LAN, Wi-Fi and 4G / 5G connectivity
- Connects boarding-pass & passport scanners
Why it pays off
Real-time POS data is a priceless asset.
What automated, accurate sales data does to the numbers that matter most to a commercial team.
3–5%
Revenue leakage trapped by automated, accurate sales reporting
10–12%
Uplift in sales from targeted, data-driven digital promotions
400+
Man-hours saved each year by automating reconciliation
5–6%
Ancillary revenue gained from competitors via price benchmarking
Indicative outcomes observed across StoreSense deployments · 4–6% prevention of lost-sales opportunity · 3–5% profitability gain from actionable analytics.
Trusted by commercial teams worldwide
In their words.
Real-time sales data capture, live at airports across the globe. Tap a logo to hear from its team.
“
Across technology, stakeholder management and day-to-day operations, the ball has never been dropped — GrayMatter has delivered on every front of the engagement.
StoreSense gives us real-time sales visibility and empowers concessionaires with data-driven insights. We went live recently and have already gleaned insights now driving concessionaire performance.
After implementing StoreSense, we've seen a real impact on the sales coming in from our brands — and we no longer have to ask them to share their numbers. It arrives automatically.
We wanted a solution that captures real-time sales data from our concessionaires, speeds up billing, and delivers data-driven insights. StoreSense has a proven track record at leading airports.
It has been a wonderful experience working with the GrayMatter team — extremely professional and receptive, with deep airport domain expertise and a globally proven analytics track record.
Customer stories
Watch
StoreSense in motion.
StoreSense
Real-time POS data capture, in action
StoreSense
Inside the platform & dashboards
StoreSense
Powering airport non-aero revenue
From the library
More StoreSense videos
Latest from the blog
Thinking on real-time retail.
May 2026
How real-time POS integration is changing compliance and transparency
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Apr 2026
Revenue leakage in airport retail
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Mar 2026
From POS to insights: real-time concessionaire sales data capture
Read article →
Mar 2026
Financial impact: one system vs two
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Feb 2026
Boost non-aero revenues with real-time sales data capture
Read article →
Jan 2026
The hidden cost of manual sales reporting in airports
Read article →Good to know
The questions commercial teams actually ask.
Because those figures are self-reported, and the airport has no parallel record to check them against — yet they're what drive your MAG and revenue-share invoicing. Reconciliation becomes a quarterly negotiation instead of a daily fact. StoreSense gives you an independent, second-by-second record of every sale, so the number is verified the moment it happens.
Nothing. Their existing POS prints receipts exactly as it always has. A patent-pending intercept device simply tees off each print job — line items, taxes, discounts, timestamps — so there's no new till, no workflow change and no cooperation needed beyond physical access.
The instant a receipt prints, the device captures it, buffers it locally and streams it encrypted to the cloud, where it's normalised into a single retail data layer. Within seconds it's available as POS analytics sliced by store, terminal, hour and SKU.
Yes. The device runs on battery backup with on-board SD storage and 4G / 5G failover, so transactions are buffered and synced once the connection returns — engineered for zero data loss, even through a busy long-haul morning in a duty-free.
Role-based dashboards: live sales-per-passenger, basket mix and ATV for commercial heads; MAG-vs-actual and contract-rule billing for finance; product affinity and competition benchmarking for category managers — plus real-time anomaly and tamper alerts on missing or voided transactions.
See it on your own numbers.
Book a guided demo and we'll walk your team through StoreSense on a live dashboard — showing exactly what real-time POS data capture would surface for your terminals: leakage, uplift opportunities and per-passenger spend.
Book a guided demo